Why Joyland Has Happy Customers
John Esh
January 2, 2026

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Roofing contractors are one of the most complained-about industries in the US. Every year the Better Business Bureau investigates hundreds of roofers all over the country. Online reviews complain about careless work, broken or messy property, and struggles to communicate with contractors.

Joyland Roofing is different. Our first goal is to satisfy our customers’ expectations for integrity, quality, and professionalism.

Handwritten thank you note to a work crew for roof work, dated February 22, 2017.

A Different Kind of Company

Angie's List Super Service Award 2016 badge in green and white on a shield shape.

Joyland is all about putting the customer first. This mentality has earned us an Angie’s List Superservice Award six years in a row. As a GAF Master Elite contractor, we offer the best warranties available to guarantee our work.


We’re proud of our customer reviews and the consistent satisfaction we provide. These are a few areas where we work hard to stand out:


Communication


Loved working with them and they were so helpful when I had questions.
-Cherisse Harris


Communication is vital in any industry, but especially when someone is working on your home. Our foremen on the job are prepared to talk through any choices or concerns, and our office staff are always available to discuss your job before, during, or after the reroofing project.


Politeness


They were so polite and professional besides being friendly and courteous! We wouldn’t think of using any other roofing company!
-Debby Madenford


We know our customers want to be treated with respect and professionalism. We want to make the experience of working with Joyland pleasant and memorable.


Quality


Premium Materials and excellent workmanship, Truly, a commercial installation by very professional mechanics.
-Chris Langsett


A new roof is one of the largest investments you’ll make, and it protects the largest investment – your home. You don’t want a roofing company who will cut corners and can’t guarantee their work. Our focus on quality workmanship and thorough training ensure that your roof will last for decades. As a GAF Master Elite contractor, we are authorized to offer the best warranties in the industry.


Cleanliness


The replacement was done on schedule and looks great.The team picked up
their trash at the end of each of the 3 days.
-Deborah Kressig


Your property is important to us. It’s no secret that roofing is messy work. That’s why we use Equiptor roofing buggies to contain trash, and we scour and clean every property each work day.

Get In Touch

Woman wearing a headset, seated at a desk, looking at a computer screen next to a window.

We work hard to be a different kind of roofing company. A company you can trust, and a company who respects you and your home.


If you’d like to learn more about working with Joyland Roofing, or would like one of our estimators to visit your home and provide a free reroofing estimate, you can contact us HERE.


We look forward to getting to know you!

A person wearing a hat and quilted vest stands in an attic, holding up a smartphone to record or photograph the space.
By James Wesser March 18, 2026
Our sales consultant Zach walks through an actual situation where missing shingles and past repairs raised bigger questions about the condition of the roof.
Two roofs with skylights: rectangular glass on black metal; domed, opaque on asphalt shingles.
By John Esh February 25, 2026
Skylights add views and drama, while sun tunnels brighten dark rooms with less mess and cost - here’s how to choose the option that delivers the comfort and light you want.

John Esh | CEO & Master Installer

  • 25+ Years Experience: From ground crew to Master Certified Installer.
  • Local Roots: Serving Lancaster, Harrisburg, and SEPA since 1991.
  • Credentials: GAF Master Certified (ME27586); Licensed in PA (PA124258) & MD (#137952).
  • The "Why": Obsessed with "radical transparency" to remove the fear factor from home improvements.

James Wesser | Content Producer

  • Background: Former local news digital producer and journalist.
  • The Mission: Turning complex roofing jargon into clear, "fluff-free" answers for homeowners.
  • Local Tie: When not filming on-site, he’s likely roaming Hersheypark or building digital worlds.

Meet The Experts