Privacy Policy

Effective Date: February 2026
Company: Joyland Roofing (“Company,” “we,” “us,” “our”)
Contact: 360 West Bainbridge Street, Elizabethtown, PA 17022 | sales@joylandroofing.com | 717-459-3499

1) Overview
We take your privacy seriously because trusting someone with your home isn’t small stuff. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, forms, chat, phone calls, and messaging.

2) Information We Collect
We may collect:
• Contact information like your name, phone number, email, and address
• Service info such as project details you share with us
• Communication data including messages, call logs, emails, and SMS or MMS
• Website data like IP address, device and browser info, and basic analytics

3) How We Use Information
We may use your information to:
• Provide estimates, schedule appointments, and deliver the services you ask for
• Respond to questions and support you before, during, and after your project
• Send service updates, reminders, and any marketing messages you specifically opt into
• Improve how our website and internal systems work
• Follow legal requirements and prevent fraud or abuse

4) Text Messaging and Mobile Information (A2P/10DLC Privacy Disclosure)
If you opt in to SMS or MMS messages, we may text you about:
• Appointment scheduling or updates
• Estimates and project communication
• Customer support or service notifications
• Promotions or marketing only if you separately opt in

We never share your mobile information with third parties or affiliates for marketing or promotional purposes.
We may share information with service providers who help us run our business, but they can only use it to support Joyland Roofing.
Text messaging opt-in data and consent are never shared with third parties.

5) Consent, Opt Out, and Help
• You only get texts from us if you explicitly consent (checkbox, keyword, or written request).
• Reply STOP anytime to cancel.
• Reply HELP for help or contact us at sales@joylandroofing.com or 717-459-3499.
• Standard messaging and data rates may apply. Frequency varies.

6) Cookies and Analytics
We may use cookies and analytics tools to understand website traffic and improve how our site performs. You can control cookies through your browser settings.

7) Information Sharing
We may share information:
• With trusted vendors who help us operate Joyland Roofing (hosting, communication systems, analytics)
• When required to follow laws, enforce policies, or protect safety
• If the business is ever transferred, merged, or acquired, and only with proper safeguards

We do not sell your personal information. That’s not our thing.

8) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information.

9) Your Choices
You can request access to, correction of, or deletion of your personal information when applicable. Just email sales

10) Updates to This Policy
We may update this Privacy Policy occasionally. The effective date at the top tells you when the last revision happened.