About Us
We’re Joyland, a family-run roofing and exteriors company serving Lancaster PA and surrounding counties since 1991.
Is Joyland a reliable company?
Our mission is simple: to make roofing and home exteriors easy and transparent—because we know how frustrating it is when they’re not.
According to the Better Business Bureau, roofing contractors receive more complaints than any other trade in construction, and one out of every three of those complaints never gets resolved.
That’s exactly why Joyland exists.
As your neighbors and fellow homeowners, we believe you shouldn’t have to worry about whether your contractor shows up, communicates clearly, or does the job right. That’s our responsibility—and we take it seriously. Joyland is here to be the friendly, reliable roofing expert you can count on every time.
Our mission is simple: to make roofing and home exteriors easy and transparent—because we know how frustrating it is when they’re not.
According to the
Better Business Bureau, roofing contractors receive more complaints than any other trade in construction, and one out of every three of those complaints never gets resolved.
That’s exactly why Joyland exists.
As your neighbors and fellow homeowners, we believe you shouldn’t have to worry about whether your contractor shows up, communicates clearly, or does the job right. That’s our responsibility—and we take it seriously. Joyland is here to be the friendly, reliable roofing expert you can count on every time.
The Joyland Promise
We believe that a homeowner shouldn't be forced to cough up a deposit before we've even lifted a finger.
But it's even more than that, really. Here's our promise to homeowners:
"Don't pay a penny until the job is done and you're happy"
We believe that when we do great work and fulfill your expectations as a homeowner, you'll hold up your end of the deal when it's time to pay the bill.
QUICK SERVICE
Who likes waiting for days to get a callback, or months to get work done? We don't either. Our Mission is to be quick in our service - That means quick to answer your call, quick to answer your questions, quick to solve problems, quick to help you whenever you need help.
CLEAR COMMUNICATION
Our goal is to KEEP YOU from calling us. Because we want to communicate so effectively that you're never left with unanswered questions, start to finish. Of course we want you to call in, but not because we've missed something we should have told you about. So you'll get updates from us about schedule changes, who's doing what, costs, issues - transparency is what we're after.
COMPETENT WORK
We've seen tons of bad workmanship on houses around Lancaster county. Do it once, do it right is our motto. That's why we obsess over things like warranty issues, training, and trade skills to ensure that no matter who's on your roof or working on your house - it's being done once, done right.
QUICK SERVICE
Who likes waiting for days to get a callback, or months to get work done? We don't either. Our Mission is to be quick in our service - That means quick to answer your call, quick to answer your questions, quick to solve problems, quick to help you whenever you need help.
CLEAR COMMUNICATION
Our goal is to KEEP YOU from calling us. Because we want to communicate so effectively that you're never left with unanswered questions, start to finish. Of course we want you to call in, but not because we've missed something we should have told you about. So you'll get updates from us about schedule changes, who's doing what, costs, issues - transparency is what we're after.
COMPETENT WORK
We've seen tons of bad workmanship on houses around Lancaster county. Do it once, do it right is our motto. That's why we obsess over things like warranty issues, training, and trade skills to ensure that no matter who's on your roof or working on your house - it's being done once, done right.
Our Leadership's Expertise
John Esh - CEO/Owner
As co-owner and CEO at Joyland, John's years of on-the-job experience help him keep our focus on what really matters to customers. He's done it all - from replacing shingles or slate to installing windows and doors. He's passed rigorous state licensing and manufacturer exams, and holds industry certifications and sets a high standard for excellence in the home improvement world.
Kevin O' Connell - President
Kevin's leadership skills as a co-owner and President at Joyland serve our customers well. He's spent years as a crew member and job foreman on home improvement projects, so he knows what it takes to get a job from start to finish quickly and seamlessly. Kevin oversees the operations of the business and keeps everybody focused on delivering value to our customers.
Kurtis O'Connell - Sales Manager
Meet New-England Craftsmanship right here. Kurt has years of experience as a custom home builder, and brings that wealth of knowledge to his role as the Sales Manager at Joyland. He keeps our sales team aligned with what our customers need, and has the expertise to back it up. Customers can rest easy knowing that the solutions Kurt's team offers are the best in the business.
List of Services
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John Esh - CEO/OwnerItem Link List Item 1
As co-owner and CEO at Joyland, John's years of on-the-job experience help him keep our focus on what really matters to customers. He's done it all - from replacing shingles or slate to installing windows and doors. He's passed rigorous state licensing and manufacturer exams, and holds industry certifications and sets a high standard for excellence in the home improvement world.
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Kevin O' Connell - PresidentItem Link List Item 2
Kevin's leadership skills as a co-owner and President at Joyland serve our customers well. He's spent years as a crew member and job foreman on home improvement projects, so he knows what it takes to get a job from start to finish quickly and seamlessly. Kevin oversees the operations of the business and keeps everybody focused on delivering value to our customers.
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Kurtis O'Connell - Sales ManagerItem Link List Item 3
Meet New-England Craftsmanship right here. Kurt has years of experience as a custom home builder, and brings that wealth of knowledge to his role as the Sales Manager at Joyland. He keeps our sales team aligned with what our customers need, and has the expertise to back it up. Customers can rest easy knowing that the solutions Kurt's team offers are the best in the business.
OUR VALUES
and what they mean for you
Excited to Serve
We care for our customers the same way we’d care for our own family. That means showing up ready to help, figuring things out alongside you, and giving you our very best—every time.
Eager to Learn
nstead of assuming what you need, we listen first. By learning about your home and your goals, we can match the right solution to your situation—and do the job right the first time.
Acts Humbly
We own our mistakes, share information openly, and put your success first. Humility for us means helping our customers win.
Goes the Extra Mile
For us, the extra mile is more than a saying—it’s the standard. Whether it’s unexpected challenges or small details others might skip, we go further to make sure your home is protected and you are cared for.
Excited to Serve
We care for our customers the same way we’d care for our own family. That means showing up ready to help, figuring things out alongside you, and giving you our very best—every time.
Eager to Learn
Instead of assuming what you need, we listen first. By learning about your home and your goals, we can match the right solution to your situation—and do the job right the first time.
Acts Humbly
We own our mistakes, share information openly, and put your success first. Humility for us means helping our customers win.
Goes the Extra Mile
For us, the extra mile is more than a saying—it’s the standard. Whether it’s unexpected challenges or small details others might skip, we go further to make sure your home is protected and you are cared for.
We believe home should be a safe, comfortable place for everyone — and sometimes that means stepping in to help when the need is bigger than the budget.
That’s why we host multiple giveaways for free roof, window, or door replacements. Anyone can nominate a family in need via our social media campaigns, and our team provides the work at no cost. It’s one small way we use our skills and resources to make a lasting difference right here in Lancaster County.
We also provide housing rent-free to North Star Initiative, giving women who have completed their recovery program a safe place to get back on their feet.
Caring for our neighbors goes beyond roofing. Joyland invests in the Lancaster community through free roof, window, and door replacement giveaways each year, plus ongoing partnerships with local nonprofits like North Star Initiative, where women rebuilding their lives after trauma can find a safe place to land.
How does Joyland Help the Community?
Caring for our neighbors goes beyond roofing. Joyland invests in the Lancaster community through free roof, window and door replacement giveaways each year, plus ongoing partnerships with local nonprofits like North Star Initiative, where women rebuilding their lives after trauma can find a safe place to land.
We believe home should be a safe, comfortable place for everyone — and sometimes that means stepping in to help when the need is bigger than the budget.
That’s why we host multiple giveaways for free roof, window, or door replacements. Anyone can nominate a family in need via our social media campaigns, and our team provides the work at no cost. It’s one small way we use our skills and resources to make a lasting difference right here in Lancaster County.
We also provide housing rent-free to
North Star Initiative, giving women who have completed their recovery program a safe place to get back on their feet.
Other organizations we support financially are making a difference locally and globally, including:
- i58 Global
- Water Street Mission
- Faithful Give
- Light of Christ Ministries (LCM)
- CCM Global
- Samaritan Center
- CASA of Lancaster and Lebanon Counties
- Occupational Development Center
For us, it’s not about charity or “giving back” — it’s about using the blessings and skills God has given us to build strong individuals and thriving communities.
Want to Join the Joyland Team?
At Joyland, our foundation is built on strong values that guide everything we do: we are eager to learn, excited to serve, act humbly, and always go the extra mile. These principles shape our culture and unite us as a team dedicated to making a positive impact every day.
We maintain certifications from leading roofing manufacturers like GAF and an A+ rating with the Better Business Bureau. Our crew leaders are trained in leadership, safety, and quality, ensuring every job meets the standards our customers have come to expect.
Together, Joyland is more than just a roofing company — we’re a team united by purpose, driven by values, and committed to delivering service that inspires joy in our customers and pride in our work.
If you’re eager to grow, excited to serve, and ready to be part of a humble, hardworking team that goes the extra mile, Joyland is the place for you. Join us and build a rewarding career where your skills and dedication truly make a difference.
At Joyland, our foundation is built on strong values that guide everything we do: we are eager to learn, excited to serve, act humbly, and always go the extra mile. These principles shape our culture and unite us as a team dedicated to making a positive impact every day.
We maintain certifications from leading roofing manufacturers like GAF and an A+ rating with the Better Business Bureau. Our crew leaders are trained in leadership, safety, and quality, ensuring every job meets the standards our customers have come to expect.
Together, Joyland is more than just a roofing company — we’re a team united by purpose, driven by values, and committed to delivering service that inspires joy in our customers and pride in our work.
If you’re eager to grow, excited to serve, and ready to be part of a humble, hardworking team that goes the extra mile, Joyland is the place for you. Join us and build a rewarding career where your skills and dedication truly make a difference.
