Privacy Policy
Last Updated: January 27, 2026
Introduction
Joyland Roofing and Exteriors ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website joylandroofing.com (the "Site") or use our services. By using our Site or services, you agree to this Privacy Policy.
Information We Collect
Personal Information You Provide to Us
We may collect personal information that you voluntarily provide when you request an estimate, fill out forms, sign up for communications, create an account, schedule appointments, submit reviews, communicate with us, apply for financing, or submit a job application.
This may include your name, email address, phone number, mailing address, ZIP code, project details, financial information processed securely by third parties, employment details, and communication records.
Information Automatically Collected
We automatically collect device information, browsing behavior, IP address, pages visited, general location, and information collected through cookies and tracking technologies.
Information from Third Parties
We may receive information from social media platforms, business partners, public databases, review sites, advertising partners, and analytics providers.
How We Use Your Information
We use your information to provide roofing services, schedule appointments, deliver estimates, manage projects, communicate updates, process payments, and support customer needs.
We also use information for marketing, newsletters, promotions, surveys, educational content, website improvements, analytics, legal compliance, fraud prevention, and business operations.
How We Share Your Information
We do not sell your personal information. We may share it with subcontractors, suppliers, payment processors, CRM platforms, IT providers, analytics tools, and background check services. These parties use the information only as necessary to perform their functions.
Information may also be shared if legally required, during business transfers, or with your explicit consent for testimonials, referrals, or marketing materials.
Cookies and Tracking Technologies
We use essential, performance, functionality, and marketing cookies. Third parties like Google Analytics and Facebook Pixel may also set cookies. You can manage cookies through your browser settings, though disabling them may affect website functionality.
Your Privacy Rights
Depending on your location, you may request access, correction, deletion, opt out of marketing, or request data portability. We will not discriminate against you for exercising your rights.
How to Exercise Your Rights
Email: sales@joylandroofing.com
Phone: 717-459-3499
Mail: 360 West Bainbridge Street, Elizabethtown, PA 17022
California Privacy Rights
California residents have rights under the CCPA including knowing what information we collect, requesting deletion, opting out of sales, and receiving equal service. We do not sell personal information.
Children's Privacy
We do not knowingly collect information from children under 18. If you believe information has been collected from a child, contact us immediately.
Data Security
We use SSL encryption, secure servers, restricted access, regular assessments, staff training, and PCI compliant payment processors. No system is completely secure, but we take reasonable measures to protect your data.
Data Retention
Customer records are kept for seven years for warranty and legal needs. Marketing data is retained until you unsubscribe. Financial and employment records follow legal requirements. When no longer needed, data is deleted or anonymized.
Third Party Links
Our Site may link to manufacturers, financing partners, review platforms, and other third parties. We are not responsible for their privacy practices. Review their policies before interacting with them.
Email and Text Message Communications
We may send promotional emails, educational content, surveys, appointment updates, and service related messages. You may opt out at any time by unsubscribing, replying STOP, or contacting us.
Do Not Track Signals
Our Site does not currently respond to Do Not Track signals.
Changes to This Privacy Policy
We may update this policy. Changes will be noted on this page with the updated date. Significant updates may be emailed to you.
International Users
Our Site and services are intended for users in the United States. If you visit from outside the US, your data may be transferred and processed in the US.
Contact Information
Joyland Roofing and Exteriors
360 West Bainbridge Street
Elizabethtown, PA 17022
Phone: 717-459-3499
Email: sales@joylandroofing.com
Hours: Monday through Friday 7:00 AM to 4:00 PM
Website: www.joylandroofing.com
Consent
By using our Site or services, you acknowledge that you have read this Privacy Policy and consent to the collection, use, and disclosure of your information as described.
