A Roofing Company That Actually Cares: Jim’s Story from Columbia, PA

John Esh • January 1, 2026

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When you’ve worked in construction for over forty years, you develop a sharp radar for what’s real and what’s just talk. So when Jim from Columbia, PA, noticed water creeping down the corner of his chimney and into the basement, he didn’t waste time. He knew that kind of leak doesn’t fix itself.

“My wife saw you guys on Facebook,” Jim said. “She did a little research and said, they’re local. That’s why I wanted to stay local.”



The leak was running all the way down the chimney to the basement. Luckily, it hadn’t caused structural damage yet, but Jim didn’t want to wait to see how bad it could get. He called Joyland Roofing to get it taken care of for good.

A roofer willing to sweat for the truth

Benaiah arrived at the home and Jim walked them through the issue. “I showed him in the basement where the water was coming down,” Jim explained. “He said, ‘Jim, I’d like to get up in your crawl space.’ I told him, ‘It’s going to be hot up there—you’re going to die!’ But he said, ‘No, I want to get up in there and make sure there’s no other damage.’”


That moment stood out to Jim. “It really impressed me,” he said. “He was thorough. He was efficient. He checked everything and didn’t cut corners.”


It wasn’t about rushing through a repair. It was about finding the root cause and making sure Jim’s home was truly protected.

Work done right (and cleaned up even better)

Anyone who’s lived through a roofing project knows cleanup can make or break the experience. Jim had seen plenty of messy job sites over the years, and he was ready to watch closely.



“They were clean. They were considerate. The cleanup was phenomenal,” Jim said. “Tim brought the dumpster, backed it in, and even put boards down so it wouldn’t damage the blacktop. That really impressed me. Most companies would just drop it and go.”


For Jim, the attention to detail didn’t stop when the work was done, but it showed in the way Joyland left his property. “I’ve seen roofers before who just don’t care,” he said. “They go helter-skelter. These guys? They were different. They respected my home.”

From a veteran of construction: “They’re good all around.”

After more than four decades in the construction world, Jim has worked with all kinds of contractors.



“I’ve been in construction for 40-plus years, and I know what it’s like out there,” he said. “Some people just don’t care. They rush. But these guys were good all around. They couldn’t have done a better job. I’m real happy with them. I’ll give them top-notch praise.”


“They were a good bunch of guys,” he added. “Thorough, efficient, and clean. You don’t see that much anymore.”

The Joyland Difference

At Joyland Roofing, we don’t mind the heat—literally. If it takes crawling through an attic in the middle of a Pennsylvania summer to find the source of a problem, that’s what we’ll do. For us, it’s simple: do the job right, protect the home, and leave it better than we found it.



If you’ve noticed leaks, stains, or worn shingles, don’t wait until it becomes a bigger issue. Schedule your inspection today and see why homeowners like Jim trust Joyland to do the job right from start to finish.


Give us a call today today! 717-583-8713!

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